Privacy policy

Introduction

At Horizon View Windows, we value your trust and are committed to protecting your personal privacy. This policy explains what information we gather when you browse our website or request our residential and commercial cleaning services across the Dallas-Fort Worth area, and how that information is handled.

Information we collect

When you submit a quote request, schedule a service, or communicate with us through this website, we may collect the following details:

• Full name
• Phone number
• Email address
• Property ZIP code and street address
• Service notes, job descriptions, or messages submitted through our forms

How we use your information

We use collected data solely for legitimate business operations, including:

• Responding directly to quote inquiries and price estimates
• Scheduling, dispatching, and completing window cleaning, pressure washing, or gutter services
• Sending appointment confirmations, arrival updates, and service-related notifications
• Maintaining clear customer records and invoicing for completed work

Cookies and analytics

Our website may use basic cookies and standard web analytics tools to understand site traffic patterns, assess page loading performance, and improve navigation for visitors. These technical logs do not link site traffic directly to your personal identity. You can adjust your browser preferences at any time to reject cookies or notify you when a cookie is being set.

Information sharing

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted vendors and technology partners that support our daily operations (such as hosting providers, dispatch software, and communication tools), under strict confidentiality standards, or where required by law.

Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect customer details from unauthorized access, accidental loss, alteration, or disclosure. While no transmission method across the internet is unconditionally secure, we consistently maintain rigorous standards to safeguard your data.

Your rights and choices

You may ask to view, correct, or delete any personal details we hold about you. You may also opt out of non-essential service messages at any point. To submit a data request, reach out to us directly through the contact details provided below.

Children's privacy

Our website and cleaning services are aimed at adult property owners, tenants, and commercial managers. We do not intentionally gather personal information from children under 13 years of age. If we learn that such data has been provided, we will take prompt steps to delete it.

Changes to this policy

We may periodically update this policy to reflect changes in our operational procedures, legal requirements, or service offerings. Any revisions will be published on this page alongside an updated revision date.